About Us Hey Baby! is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@heybabystore.com
Our Contact details:
Hey Baby!
322-C Southwind Rd Manhattan, Kansas 66503
Phone: 785-539-7000
Fax: 785-539-7034
Email: info@heybabystore.com
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you need any items gift wrapped, please contact Hey Baby! at info@heybabystore.com or call 785-539-7000.
At this time, we do not have a baby registry set up for online access, please contact Hey Baby! at info@heybabystore.com or call 785-539-7000 for registry details.
At this time, we can only accept orders to ship within the USA.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling We ship via UPS. You will be able to select your rate & time of shipping at check out.
We process all orders within 2 business days. A UPS tracking number will be sent once shipment is scheduled with UPS. UPS will only ship to street addresses, no PO Boxes.
Notification will be sent out immediately if an order will be delayed due to an item being out of stock or backordered. |
| Delivery Schedule We will process your order within 2 business days. Shipment time is dependent on your shipment option selection. You will be sent a UPS tracking number to track your shipment. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from within the United States, sales tax will be applied to all orders being shipped to an address in the State of Kansas. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We want you to be fully satisfied with every item that you purchase online from Hey Baby! We will gladly exchange or refund your purchase when accompanied by a Return Authorization Number (RMA) and an original sales or gift receipt within 30 days from the date of purchase. Please refer to Our Returns Policy. |
| Reaching Us If you need to reach us, please email us using the link on the store page: info@heybabystore.com. You can also reach us by phone: 785-539-7000 or fax: 785-539-7034 or Mail: Hey Baby! 322-C Southwind Rd. Manhattan, KS 66503 USA |
Privacy Policy Hey Baby! does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Refunds and merchandise credits are issued for merchandise price only and are less any shipping and handling, gift wrap or special order charges which may apply.
Management reserves the right to refuse a return based on product condition or in the event that it does not comply with our return policy. All items must be unused, in original packaging, and in original condition. EVERY return package requires a Return Authorization Number (RMA). All packages received by HeyBabyStore.com without a RMA will not be accepted.
Personalized, special order or drop-ship items are not returnable.
All Sales Final on CLEARANCE sale items. Sale items are Non-Returnable/Non-Exchangeable.
Laundered items will not be accepted. Assembled Strollers, used car seats, breastpumps, breastpump accessories, nursing bras, potty and feeding products cannot be returned or exchanged.
RETURN INSTRUCTIONS:
*Contact us to request a Return Authorization Number (RMA). We will respond to your request within 2 business days with your RMA.
*Pack the item securely in the original package, if possible.
*Enclose a copy of the packing list with the item, please include your order number, billing name and address with the item.
*Please write the RMA on the outside of the mailing box.
Unless directed otherwise, ship your return item with RMA to:
Hey Baby!
Returns Department
RMA:
322-C Southwind Rd
Manhattan, KS 66503
You can expect a refund within 30 days of our receiving your returned product. You will be refunded the shipping costs, if the return is a result of a manufacturer error or a shipping error on our part.
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